Shipping policy

Effective Date: June 26, 2026

Thank you for shopping at Hypeora. We work with trusted fulfillment partners to deliver quality products to customers worldwide. This Shipping Policy explains how orders are processed and shipped.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed.
Orders are processed Monday through Friday, excluding weekends and public holidays.
During peak seasons or promotional events, processing times may be slightly longer.

Shipping Times

Estimated delivery times are:

Region	Estimated Delivery Time
United States	5–12 Business Days
Canada	7–15 Business Days
United Kingdom	5–12 Business Days
Australia & New Zealand	7–15 Business Days
Europe	7–15 Business Days
Rest of the World	10–20 Business Days

These are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location and selected shipping method. Occasionally, we may offer free shipping promotions on eligible products or orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information may take 24–72 hours to become active after shipment.

Multiple Shipments

If your order contains multiple products, they may be shipped separately from different fulfillment centers. You may receive multiple tracking numbers, and items may arrive on different dates.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authorities. These charges are the responsibility of the customer unless otherwise stated at checkout.

Shipping Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to:

High order volumes
Customs inspections
Weather conditions
Carrier delays
Public holidays
Incorrect or incomplete shipping information

Hypeora is not responsible for delays caused by shipping carriers or customs authorities.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address.

If an incorrect address is provided:

Please contact us immediately.
If the order has not yet been processed, we will update the address.
Once the order has been shipped, we cannot guarantee that address changes can be made.

Orders returned due to an incorrect address may require additional shipping charges for reshipment.

Lost or Damaged Packages

If your package is lost during transit or arrives damaged, please contact us within 30 days of the delivery date (or expected delivery date for lost shipments) with: